Last Updated: 07 October 2022
BY CLICKING “BUY NOW” OR BY OTHERWISE ACCESSING OR USING THE SERVICES (AS DEFINED HEREIN), YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICES, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS. IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICES. YOUR USE OF THE SERVICES, AND CODA’S (AS DEFINED HEREIN) PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY CODA AND BY YOU TO BE BOUND BY THESE TERMS.
1. Scope and Acceptance
1.1. Scope
1.1.1. These terms and conditions, composed of Part I (General Terms of Use) and Part II (Additional Terms of Use), (collectively, the “Terms”) govern your use of the following services (collectively, the “Services”) offered or managed by Coda Payments Pte. Ltd. (“Coda Singapore”) and/or its affiliates and subsidiaries, including as may be specified in Part II here (collectively referred to as “Coda” and “we”, “us” or “our”):
(a) The website (www.codapayments.com), along with access to it and all its links and functions;
(b) The Codashop mobile application, the Codashop website (www.codashop.com), and all other platforms through which Codashop is accessible (“Codashop”);
(c) User accounts registered through Codashop (a “Coda Account”);
(d) Payment facilitation and/or reselling services via Codapay or Codashop, wherein you may make purchases from Coda, its third-party merchants (the “Publishers”), and/or payment channel partners (the “Payment Channels”), and make payments through payment methods made available by Coda on the abovementioned platforms;
(e) The community forum (https://community.codashop.com) where users have the ability to post comments (“Codaclub”); and/or
(f) Other Coda applications, websites and/or services that link to these Terms.
1.1.2. Please refer to Part II (Additional Terms of Use) below for versions of these Terms in both English and select local languages, as well as additional matters that may apply to the jurisdiction where you reside.
1.1.3. Unless specified otherwise in these Terms, the Terms are hereby entered into and agreed upon between you and Coda Singapore.
1.2. Acceptance
By using any of the Services, you consent to and accept these Terms and agree to be bound by them. IF YOU DO NOT ACCEPT OR AGREE TO THE TERMS, YOU SHOULD IMMEDIATELY STOP USING AND/OR ACCESSING THE SERVICES.
1.3. Amendments
Coda reserves the right to make changes at any time on a going forward basis to these Terms or any of the policies or notices relating to its platforms, sites or applications that Coda may post on or link to from the Services (the “Amended Terms”). All Amended Terms are incorporated by this reference into, and made a part of, these Terms. Such changes will be effective immediately upon publication on www.codapayments.com, www.codashop.com, community.codashop.com (the “Coda Sites”), or other Coda applications, websites, and/or platforms. Coda will also post a notice on these platforms to inform users of the new Terms, and the date of the last revision is set out at the top of the Terms. It is your responsibility to regularly check the abovementioned sites for the latest version of the Terms. If a change to these Terms materially modifies your rights or obligations, we may require that you accept the modified Terms in order to continue to use the Services. Your continued use of the Services or any of the foregoing platforms following any changes to the Terms shall be deemed as continued acceptance of the revised Terms.
1.4. Updates
Coda may provide new features, upgrades, updates, patches, and other modifications to the Services (collectively, the “variations”). We may update, patch, or modify the Coda Sites, the mobile application, or any of our platforms remotely. You hereby grant to Coda the right to deploy and apply such variations. All provisions of these Terms of Service shall also apply to all such variations.
Part I GENERAL TERMS OF USE
2. Use of the Services
2.1. Application of Terms through use
These Terms shall apply regardless of how you access or use any of the Services, including but not limited to mobile devices, desktop devices, mobile applications, internet browsers, or any other device, application, or software.
2.2. License for use
2.2.1. Coda grants you a non-exclusive, non-transferable, revocable, limited right and license to access and use the Coda Sites and/or the Services for your personal and non-commercial use, subject to these Terms.
2.2.2. Coda reserves the right to suspend or terminate such license without prior notice to you if it is found that your use of the Services violates these Terms.
2.3. Access and use of Services and Coda Sites
2.3.1. The Services allow you to purchase limited rights to access and use certain digital content as described herein, such as gift codes, app/game credits, and vouchers from Coda or its Publishers via the Coda Sites or through the Publishers’ sites or platforms, and make payment for such purchases through the Payment Channels by:
(i) Redeeming or consuming prepaid mobile credits issued by your mobile network operator;
(ii) Having the value of such purchase added to your upcoming mobile bill issued by your mobile network operator; or
(iii) Using one of the other payment options offered by Coda’s payment channel partners, such as e-wallets, voucher redemptions, over-the-counter payments at participating convenience stores, credit cards, and bank transfers.
For the avoidance of doubt, these purchases do not include any assignment of or purchase of intellectual property rights in Coda’s Services or any digital content obtained through the Services.
2.3.2. Purchases made using the Services will be in one of two forms, where:
(a) You purchase gift codes, in-app/game credits, and vouchers directly from third-party Publishers (“Publisher Codes”) as the merchant on record, and Coda provides facilitation services to the Publishers by processing and collecting payments for the purchased Publisher Codes for and on the Publishers’ behalf;
(b) Coda resells the Publisher Codes directly to you, as the merchant on record.
2.3.3. Disclaimer. You acknowledge and understand that digital content (including gift codes, app/game credits, and vouchers) have no monetary value, are limited to use for games issued by the specific Publisher or for use in Codashop (as applicable), and cannot be transferred to another person or redeemed for “real” currency of any kind.
2.4. Payment facilitation and digital content reselling services
2.4.1. You initiate and make a purchase by choosing to purchase Publisher Codes via (i) the relevant Publisher’s site or mobile platform, where you will be routed to the Coda Sites to make payment; or (ii) Codashop.
2.4.2. To make payments via the Services, you must have a valid and eligible mobile phone account with one of our partner mobile network operators or a valid payment instrument issued or recognised by the Payment Channels.
2.4.3. You are fully liable for the use of your payment accounts or instruments via the Services. You acknowledge and accept that Coda has no liability for any unauthorised use or access by third persons of your accounts or your payment instruments.
2.4.4. For bank transfer payments, any banking details that you provide are collected directly by the relevant Payment Channels. These details are not collected, stored, or processed by Coda. For information on how we process other payment data that you may provide in the course of making a purchase from Coda, please refer to our Privacy Policy.
2.4.5. Coda, the Publishers, and/or the Payment Channels reserve the right and discretion to reject or decline any transaction for any reason or set limits on transaction types and/or amounts.
2.5. Publisher Codes
In respect of Publisher Codes purchased through any of the Coda Sites or using any of the Services, the relevant Publishers that issued the purchased Codes, and not Coda, are solely responsible for redeeming the Codes, and for providing goods or services to you in exchange. Unless otherwise noted on the relevant product information page on the Coda Sites, Publisher Codes do not expire.
2.6. Modification of Services
Coda reserves the right to change, modify, suspend or discontinue the Services in part or whole at any time, with or without notice to you. Any changes or modifications may be reflected in these Terms according to the section on Amendments. Coda will have no liability for any change to the Services or any suspension or termination of your access to or use of the Service.
2.7. Taxes, charges, and fees
You are responsible for any applicable taxes, duties, currency exchange fees, data charges, and related charges on purchases that you make as a result of or in the course of using any of the Coda Sites or Services.
2.8. Disputes handling
If you are dissatisfied with any Publisher Codes purchased using the Services, or if you believe that you have been charged in error, please directly contact the following parties in order to resolve the issue:
(a) Coda, for purchases made on Codashop; or
(b) the Publisher, for all other transactions.
If you are unable to resolve the issue with the Publisher directly, you may file a dispute or complaint against the Publisher with us. You must not make any false or misleading statements when filing, or during the subsequent investigation of, a dispute. Coda will investigate all disputes that are filed with it and will make reasonable efforts to resolve them. However, the ultimate resolution of such disputes shall be at Coda’s sole discretion and Coda will have no liability for any unresolved disputes with Publisher.
2.9. Error handling
As part of or separate from the dispute handling process, Coda may determine that a mistake has been made that affects you. If Coda determines that you have been incorrectly charged or overcharged, Coda will, in its discretion, credit your account or otherwise arrange for a refund to rectify the mistake. If Coda concludes that you were not charged when you ought to have been, or that you have been undercharged, Coda may debit or charge your account or otherwise collect a payment to rectify the mistake accordingly.
3. Consumer Protection
3.1. Product Descriptions
Coda takes every effort to ensure that the product descriptions on Codashop are as accurate as possible. However, to the extent permitted by applicable law, we do not warrant that such product descriptions are complete and accurate.
3.2. Refunds
You acknowledge and understand that transactions successfully made using any of the Coda Sites or Services are final and non-cancellable. No returns will be accepted, and no refunds will be issued unless expressly specified otherwise in these Terms. In the event that a refund will be made to you after dispute and/or error handling as outlined in the sections on Disputes and Error Handling, the time frame to credit the refund to your bank or payment service account shall depend on the Payment Channel used or your bank or payment service provider.
4. Codashop User Accounts
4.1. Account services
At your option, you may register for a Coda Account, which allows you to:
(a) Post comments on Codaclub;
(b) Access certain reward schemes or promotions on Codashop;
(c) Track or keep records of purchase transactions you have made on Codashop; and
(d) Use any other features of the Services or the Coda Sites that may only be available to registered users.
4.2. Account verification
If you sign up for a Coda Account, you confirm that you have provided Coda with complete and accurate information about yourself for verification purposes, and that you are responsible for maintaining the confidentiality of your Coda Account, its password, and all activities that occur under your Coda Account. In the event of any unauthorised access to your Coda Account, you shall notify Coda immediately.
4.3. Transaction history
You may access a record of all your successful and failed purchases or top-ups on your Coda Account page at www.codashop.com. If there is any mistake or missing information, please contact us via the Codashop HELP widget. We will take the steps necessary to resolve the matter as soon as reasonably practicable.
4.4. Closure or suspension of Coda Account due to breach
Coda reserves the right at its sole discretion to permanently close or suspend your Coda Account or your access to it at any time if:
(a) You attempt to engage in, or indirectly or directly engage in any conduct prohibited under these Terms;
(b) You breach any clause of these Terms, and if the breach may be remedied, you fail to do so within thirty (30) days from receiving written notice from Coda specifying such breach;
(c) Coda is required to do so by any regulatory authority or law enforcement body;
(d) You become or are subject to bankruptcy proceedings;
(e) You have provided us with false or inaccurate information and have failed to provide us with the true or correct information within fifteen (15) days from receiving written notice from Coda requesting such information;
(f) Coda has determined that the security of your Coda Account has been compromised, or your account has been accessed in an unauthorised manner, and you fail to take action within five (5) days from receiving written notice from Coda specifying the required corrective actions;
(g) You fail to comply with these Terms or any additional terms that apply to the Services.
4.5. Voluntary closure of Coda Account by user
You can choose to close your Coda Account permanently, at any time and for any reason, upon giving thirty (30) days of prior written notice to Coda via www.codashop.com. All transactions that you have made prior to such closure must be paid, and Coda reserves the right to deduct from your balance any unpaid fees, surcharges, or costs that you may have incurred before closing your Coda Account.
5. Use of Codaclub and User Content
5.1. User Content. You are responsible for all content that you transmit, publish, share, send, or post, whether publicly or privately (the “User Content”), on Codaclub. Coda does not assume any responsibility or liability for the User Content, and it has no obligation to constantly monitor, moderate, or review the User Content. However, Coda may remove User Content that violates these Terms upon request by any other user or at its own discretion.
5.2. No misrepresentation. You shall not misrepresent your identity, impersonate any person or entity, or mislead other users as to the origin of the User Content that you transmit, publish, share, send, or post.
5.3. User Content restrictions. You shall not transmit, publish, share, send, or post User Content that:
(a) Harasses, bullies, or threatens other users, persons, or groups;
(b) Discriminates or promotes hate and/or violence against other users, persons, or groups, including on the basis of ethnicity, race, gender, sex, religion, disability, or any other identity trait or vulnerability;
(c) Is defamatory or libellous;
(d) Is offensive, obscene, graphic, or sexually explicit;
(e) Violates the prohibitions on user conduct as set out in the section on User Obligations;
(f) Infringes upon intellectual property rights in any way or violates the section on Use and Ownership of Intellectual Property;
(g) Invades the privacy of other users or persons in any way or violates the section on Personal Data and Confidential Information;
(h) Violates any other provision of these Terms or is in any way illegal or unlawful.
5.4. Rights over User Content. You represent and warrant that (i) you own or have the rights to transmit, publish, share, send, or post the User Content; and (ii) the User Content does not violate these Terms and any relevant laws or regulations applicable in your jurisdiction.
5.5. Removal of User Content. You accept and agree that Coda may remove your User Content if it violates this section on Codaclub or any part of these Terms, without prejudice to Coda’s discretion to suspend or close your Coda Account.
6. User Obligations
6.1. In respect of your purchases, you confirm that: (i) you are purchasing the Publisher Codes via the Services for your own exclusive and personal consumption; (ii) you shall have no right to reproduce, replicate, distribute or otherwise exploit any content, goods or services provided to you; and (iii) you at all times comply with all applicable laws, rules and regulations in your purchase and use of the Publisher Codes.
6.2. In using any of the Services, you shall not carry out any of the following acts, nor use the Services to engage in the following acts:
6.2.1. Fraud and unlawful conduct
(a) Use the Services in any way that violates any applicable law, ordinance, or regulation, or for any unlawful purpose;
(b) Use the Services to violate, intentionally or unintentionally, any applicable local, state, national or international law, rule, code, directive, guideline, policy or regulation including without limitation laws and requirements (whether or not having the force of law) relating to anti-money laundering or counterterrorism;
(c) Use the Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
(d) Disguise your origin, place of residence or any identifiers, intentionally or otherwise, to get around any geographical restrictions or avoid terms that apply to a specific country, to purchase products and/or services not available or applicable in your country of residence, or for any other unlawful purpose;
(e) Remove any proprietary notices from the Services;
(f) Charge others to use the Services;
(g) Use the Services for any commercial purpose or the benefit of any third-party or any manner not permitted by the licenses granted herein; or
(h) Use the Services for any fraudulent purposes.
6.2.2. Abuse, harassment, and interference with user experience
(a) Interfere with any other users’ use of the Services;
(b) Interfere with, manipulate, or disrupt the Services or servers or networks connected to the Services or any other users’ use and enjoyment of the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
(c) Disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
(d) Upload, post, email, transmit, or otherwise make available to any other user or person any material that contains software viruses, worms, Trojan horses or any other computer code, routines, files, or programs designed to directly or indirectly interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software or hardware or data or telecommunications equipment;
(e) Upload, post, email, transmit, or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other unauthorised form of solicitation; or
(f) Upload, post, email, transmit, or otherwise make available any content through the Services that is unlawful, harmful, threatening, abusive, harassing, alarming, distressing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or discriminatory, or otherwise objectionable.
6.2.3. Damage to Coda’s business, platforms, or Services
(a) Attempt to harm, disrupt, or otherwise engage in activity that diminishes the business and reputation of Coda and the capacity of the Coda Sites to serve other users, or hamper or interrupt the provision by Coda of the Services in any way;
(b) Attempt to decompile, reverse engineer, disassemble or hack the Services (or any portion thereof), or to defeat or overcome any encryption technology or security measures established by or for the benefit of Coda with respect to the Services and/or any data transmitted, processed or stored by Coda;
(c) Attempt to gain access to any account, computers, or networks related to the Coda Sites and Services without proper authorisation; or
(d) Take any action or engage in any conduct that could directly or indirectly damage, disable, overburden, interfere with, or impair the Services or the servers or networks connected to the Services.
6.2.4. You understand that the enumeration of acts above is not exhaustive, and that acts analogous to those enumerated above, or those that are unlawful, fraudulent, abusive, or damaging in a similar manner, shall also be prohibited.
7. Use and Ownership of Intellectual Property
7.1. Coda owns or holds all necessary licenses to all intellectual property rights (including all existing and future copyright, trademarks and patent rights) in all information, text, material, graphics, logos, icons, sound recordings, software and source code on the Coda Sites, including the platforms through which Coda provides you the Services (“Subject Matters”).
7.2. Unless provided otherwise in these Terms, all third-party content on the Coda Sites is owned by or licensed to Coda in accordance with the relevant laws.
7.3. If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Services (“Feedback”), then you hereby grant Coda an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Services and create other products and services.
7.4. Except as expressly authorised by these Terms, you have no right, title, or interest in or to the Subject Matters. You may not, without our express written permission (or that of our suppliers or licensors, where applicable), in any form or by any means:
(a) Adapt, reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, circulate, or create derivative works from any of the Subject Matters (including, without limitation, the display and distribution of any of the Subject Matters via third-party websites or other networked computer environment); or
(b) Commercialise any information, goods or services from or in connection with any of the Subject Matters.
8. Personal Data and Confidential Information
8.1. Privacy Policy
Coda may access, collect, disclose, and/or process your personal data in the course of providing you with the Services. You acknowledge, accept, and understand that such access, collection, disclosure, and/or processing shall be in accordance with Coda’s Privacy Policy.
8.2. User obligations relating to personal data
In using the Services, you agree not to in any way:
(a) Harvest or collect any information about or regarding other users or persons, including without limitation any personal data or information;
(b) Use the Services to collect or store personal data about other users or persons in connection with the prohibited conduct and activities set forth in the section on User Obligations; and
(c) Transmit, publish, share, disclose, or post another individual’s confidential or personal information.
8.3. Confidential information
You shall not upload, post, email, transmit, or otherwise make available through the Services any content that you do not have a right to make available under any law or under any contractual or fiduciary relationships (such as inside information or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
9. Indemnification and Liability
[fs-toc-omit]9.1. Indemnification
You agree to indemnify, defend, and hold harmless, Coda, its affiliates and subsidiaries, and their respective officers, directors, employees, agents, licensors, representatives, and third-party providers, from and against any and all claims, actions, proceedings, losses, liabilities, expenses, damages, and costs, including but not limited to attorneys’ fees, arising out of or in connection with your use of the Services and/or any violation by you of these Terms, any applicable law, or any dispute or issue between you and any third party.
[fs-toc-omit]9.2. Limitation of liability
9.2.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CODA AND ITS RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, YOUR USE OF THE CODA SITES AND/OR THE SERVICES (INCLUDING THE INABILITY TO USE THE SERVICES), OR ANY PUBLISHER CODES PURCHASED OR TRANSACTIONS ENTERED INTO VIA THE SERVICES , WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CODA HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2.2. TO THE EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL THE AGGREGATE LIABILITY OF CODA AND ITS RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS, AND REPRESENTATIVES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREIN, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF PAYMENT THAT YOU HAVE MADE VIA THE SERVICES FOR THE TRANSACTION GIVING RISE TO THE CLAIM FOR LIABILITY.
9.2.3. Coda shall in no event be liable to you for any failure or delay by Coda or its employees, agents, or representatives to perform its obligations under these Terms, to the extent that such failure or delay is caused by an event or condition beyond its reasonable control. The laws of some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have rights in addition to those contained in these Terms. Coda’s liability is limited to the greatest extent permitted by law.
9.2.4. Notwithstanding any law, rule or regulation to the contrary, you agree that any claim you may have arising out of these Terms must be brought or filed before the relevant tribunal in the jurisdiction where you are located within one (1) year after such claim could be first filed. Any claims brought after such period shall be forever barred.
10. No Warranty and Disclaimer
10.1. THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPUTER SOFTWARE.
10.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CODA HEREBY DISCLAIMS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE CODA SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
10.3. Coda has no control over the quality, fitness for purpose, safety, reliability, legality, or any other aspect of any good or service provided by a Publisher that you purchase using the Services. Except as otherwise indicated in these Terms, Coda shall not be obliged to issue refunds if a purchase does not meet your expectations, or if the relevant Publisher does not fulfill its commitments, although Coda will make reasonable efforts to assist you in these matters as described under the sections on Disputes and Error Handling. Coda has no obligation, and cannot guarantee, that it will resolve any disputes related to your transaction to your satisfaction.
10.4. Coda may, at its sole discretion and at any time, suspend or terminate your access to or disable your use of the Services and/or the Coda Sites for any reason without prior notice to you, including if Coda suspects fraud, illegal, unauthorised or improper conduct on your part, or if you have breached any part of these Terms. Coda may also impose limits on the type and/or amount of transactions you are allowed to make using the Services at any time in our sole discretion without prior notice.
10.5. You agree and understand that the availability of the Services is dependent on the network and systems availability of our service providers, the Payment Channels, the Publishers, and/or our affiliates and subsidiaries.
10.6. The Services and/or any of the Coda Sites may from time to time be delayed, interrupted or disrupted for an indeterminate period of time. In the event of any of the abovementioned circumstances, Coda shall not be liable for any claims arising from or in connection with any such delays, interruptions, disruptions, limitations, suspensions, termination or the like to the Services and/or the Coda Sites.
11. General Provisions
11.1. Links to third-party sites
Links to third-party sites provided through the Services may lead you to leave the Coda Sites. Please note that the linked sites may not be under the ownership or control of Coda in any manner whatsoever, and you therefore access them at your own risk. Coda is not responsible for the contents, terms of use, or privacy practices of any such linked site, or any link contained within a linked site, including any changes or updates to such sites. The inclusion of any third-party link does not in any way imply or express affiliation, endorsement, or sponsorship by Coda of any linked site and/or any of its content therein.
11.2. Notices
We may make any notices that we may be required by law to make in electronic format (such as but not limited to when you visit the Coda Sites or platforms, via forms or emails, when Coda posts notices or updates to these Terms, or when Coda communicates with you via your email or mobile phone number). You consent to receive communications from us in electronic form and agree that all terms and conditions, notices, rules, disclosures, policies, and other communications from Coda provided electronically to you shall be deemed to satisfy any legal requirement relating to communications in writing and shall be deemed to be given on the date of the electronic communication.
11.3. No waiver
Coda’s failure or delay in enforcing any right or provision under these Terms shall not be construed as a waiver or limitation of its right to subsequently enforce these Terms and compel strict compliance therewith.
11.4. No endorsement
References to goods, services, and/or businesses on any of the Coda Sites do not constitute or imply an endorsement, approval or recommendation by Coda of those goods, services and/or businesses.
11.5. Termination
Coda may, at its sole discretion, terminate your access to any of the Coda Sites, the Services, and/or your Coda Account if you breach any of the Terms. In the event of termination, the provisions of the section on Indemnification and Liability shall survive.
11.6. Security
Coda takes all reasonable steps to preserve the security of the information that you provide to it. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst Coda strives to protect all data transmissions over the Internet (including your information) and has adopted substantial measures to mitigate security risks, Coda does not warrant and cannot ensure the absolute security of any information which you transmit to Coda. As such, any information which you transmit to Coda is transmitted at your own risk.
11.7. Relationship
Nothing in these Terms is intended to or creates any type of joint venture, employee-employer, creditor-debtor, escrow, partnership, or any fiduciary relationship between you and Coda.
11.8. Assignment
You may not assign any of your rights or obligations under these Terms, or any part of it, to any other party without our prior written approval. Any attempt by you to do so without our prior written approval shall be deemed null and void. We are, however, entitled to assign these Terms and/or any of our obligations, in whole or in part, at any time, to any Coda affiliate or subsidiary or any third party, with or without notice to you.
11.9. Localised terms
These Terms were prepared in English. To the extent that any translated localised version of the Terms conflict with the English version, the terms of the English version prevail. For localised terms for select jurisdictions, please refer to Part II (Additional Terms of Use).
11.10. Entire agreement
These Terms constitute the entire agreement between you and Coda, and supersede and cancel all prior and contemporaneous agreements, claims, representations, and understandings relating to the subject matter of these Terms. No modification or amendment of these Terms will be binding on Coda unless agreed to by Coda, set forth in writing, and published in the same manner as previously binding versions.
11.11. Separability
If any of the provisions of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
11.12. Governing law
Unless otherwise stated in Part II (Additional Terms of Use):
11.12.1. These Terms shall be governed by and construed according to the laws of Singapore without regard to its conflicts-of-law provisions.
11.12.2. We (or the relevant Coda entity) shall endeavour to amicably resolve any disputes that arise out of or in connection with these Terms (including any question regarding its existence, validity or termination), but in the event that such efforts shall fail, such dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the SIAC (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference into this section on Governing Law. The seat of arbitration shall be Singapore, and the Tribunal shall consist of one (1) arbitrator. All arbitration proceedings shall be in the English language. The decision of the arbitrator shall be final and binding.
12. User Declarations
12.1. Age
The Services are not directed to persons under the age of majority in your country (a “minor”). Subject to specific age restrictions imposed in your country, and unless otherwise set forth in these Terms, permission and consent from a parent or legal guardian to use the Services is required for minors. By proceeding with the use of the Services, such parent or legal guardian will be deemed to have agreed to these Terms on the minor's behalf and will be responsible for the use of the Services, including the creation and use of the minor's Coda Account, purchases or transactions made by the minor, and whether or not the minor was under supervision during such purchase. As such, purchases cannot be cancelled on the ground that they were made without the permission, consent, and/or supervision of the parent or guardian.
12.2. Use for lawful purposes
You will use the Services for lawful purposes only and in accordance with these Terms and all applicable laws, rules, codes, directives, guidelines, policies and regulations.
12.3. Use of device
You warrant that you are using the Services or the Coda Sites on a machine or device over which you have ownership, or whose use by you has been authorised by the owner of such machine or device.
12.4. Use of payment instruments
You are solely liable for the use of your selected payment instruments in connection with our Services, and Coda shall have no liability to you or to any third party for any unauthorized use of your payment instruments in connection with the Services.
13. Contact Us
For any requests or questions in connection with these Terms, you may write to support@codapayments.com or visit our Help Center.
Part II ADDITIONAL TERMS OF USE
In addition to the General Terms of Use above, the following additional terms and conditions of use (“Additional Terms”) apply to specific Coda products and users in the following countries. You may access a copy of the Terms, including the Additional Terms as applicable to your country, in both English and the respective local languages below.
ADDITIONAL TERMS OF USE FOR CODACASH
1. Scope and applicability. The provisions under this Section (the “Codacash Terms”) apply to all services related to Codacash, as offered by the Codacash Issuers in the Codacash Territories. These Codacash Terms shall apply only to users in the Codacash Territories, and shall be effective alongside the General Terms of Use provided above, as well as any Additional Terms specific to each Codacash Territory.
2. Availability. Codacash is a closed loop e-wallet system only available to residents of the following countries (the “Codacash Territories”) and offered therein by the Coda subsidiaries enumerated below (the “Codacash Issuer”).
3. Codacash services
3.1. We offer Codacash as a payment method that you can use to purchase select products and/or services on Codashop. You must be logged in to your Coda Account and have sufficient balance (including to cover for any applicable taxes) to make a purchase using Codacash. The transaction will not be successful if you have insufficient balance in your Coda Account.
3.2. Your Account is specific to the Codacash Territory where you reside and is denominated in and equivalent to the local currency in that territory. You may use Codacash to buy only the products and/or services offered on Codashop in the Codacash Territory where you reside.
3.3. Unless otherwise stated in these Terms, Codacash is not legal tender. Codacash shall be exclusive to you for your personal use and may not be resold, transferred for value, exchanged for cash, applied to any external account, or offered for sale, lease, gifting or trading. You may not withdraw your Codacash balance or transfer the balance between Coda Accounts. You may only consume your balance by purchasing products and/or services on Codashop.
4. Codacash requirements
4.1. To top-up or make a purchase using Codacash, you must (i) sign-up for a Coda Account with your email address or mobile phone number or by linking a supported social media platform account, and (ii) verify your identity using your email address or mobile phone number.
4.2. The Codacash Issuer reserves the right to check your identity and request for proof of identification, or refuse your registration at its sole discretion, when (i) it is required by relevant authorities to do so as part of anti-money laundering and anti-terrorist funding rules and regulations, (ii) necessary when unauthorised usage of your Coda Account is detected, or (iii) there is a dispute relating to the ownership of your Coda Account.
4.3. In order to use Codacash, you represent that you are:
(a) over 18 years old or such majority legal age applicable in your country, or if you are under any of such age, that you have obtained the consent of your parent or legal guardian and their acceptance of the Codacash Terms, particularly their agreement to take responsibility for your use of Codacash, your acceptance and compliance to the Codacash Terms, and any charges or fees associated with your use of Codacash;
(b) not prohibited by any law, condition, ordinance, or other requirements from creating a Coda Account and/or to use Codacash; and
(c) capable of legally accepting, entering into, and being bound by the Terms.
4.4. We may require you to set-up a static PIN during the Coda Account registration, which you will use and enter before each purchase transaction or top-up. We may also need you to authenticate your transaction via a one-time password (“OTP”) that will be sent to your registered email address or mobile phone number. The Codacash Issuer reserves the right to impose other authentication requirements. There are no additional technical requirements to use Coda Account or Codacash.
5. Top-ups
5.1. You may top up your Codacash wallet using the Payment Channels that are available for Codacash top-ups on Codashop. The relevant Codacash Issuer may decline your top-up request for any reason and at its sole discretion. The Codacash Issuer is not liable or responsible for a top-up that is not successfully processed by the Payment Channel you select. The top-up amount will be added to your Coda Account balance once the Codacash Issuer has confirmed that your payment is successful via a success message to your registered mobile number or email address.
5.2. The Codacash Issuer reserves the right to impose a limit on the value stored in your Coda Account or specify transaction limits on individual top-ups. This could be due to limitations imposed by the Payment Channels or by the relevant monetary/financial authorities or central bank in your jurisdiction.
5.3. All Codacash wallet top-ups are final and non-refundable.
6. Completion of purchase transaction. The purchase transaction amount will not be deducted against your Codacash balance in your Coda Account until the transaction on Codashop is confirmed successful. Thereafter, the purchased products and/or services will be delivered to you.
7. Refunds for purchase transaction. We will not process any refunds for successful purchases made using Codacash. All transactions using Codacash are non-refundable unless required otherwise by law. If a refund is required by law in your jurisdiction, the Codacash Issuer shall at its sole discretion determine a transaction is refundable, but only if your purchase has not been consumed or redeemed. All refunds will be credited back into your Coda Account.
8. Rewards and benefits
8.1. We have the sole discretion to determine any rewards or benefits that you may be eligible to receive if you use Codacash to make payment for a purchase on Codashop. Rewards or benefits may include cashbacks (where a portion of your purchase value is credited to your Coda Account), bonuses to your purchase (such as grant of additional in-game credits or in-game items at no cost to you) or other ad hoc rewards through events or promotions.
8.2. These Codacash Terms apply to such rewards or benefits. However, Coda or specifically the Codacash Issuer reserves the right to impose other rules as it deems fit, and such rules will be posted on the Coda Sites or other platforms as we may determine. We encourage you to read the applicable rules and review our Privacy Policy, which, in addition to these Terms, apply to any information you submit in connection with the rewards, benefits, bonuses, and events and promotions.
9. Account security.
9.1. You are responsible for your Coda Account’s security and all consequences resulting from the use or misuse of your Coda Account, PIN, OTP, or other related security credentials for Codacash. This security obligation includes safe-keeping your sign-in details and keeping your account information private from others. Lost or stolen accounts are your sole responsibility.
9.2. You agree that the use or purported use of Codacash using your Coda Account shall be deemed an authorised use of Codacash via your Coda Account. You agree to be bound by these Codacash Terms whether such use is authorised by you or not.
9.3. If there is or has been any fraudulent or unauthorised use of your sign-in details or account, loss of account access, or any other breach of security, you agree to immediately notify Coda by sending an e-mail to Codashop Customer Support. As soon as reasonably practicable, Coda will suspend your Coda Account, investigate your complaint or request, and respond to you. However, Coda disclaims responsibility for lost or stolen accounts and will not compensate you for any damages monetary or otherwise relating to the unauthorised use or access to your Coda Account.
10. Restricted activities. By using Codacash, you agree that you will not, directly or indirectly, engage in any conduct that breaches the User Obligations described in the section on Completion of Transaction, any other provision of these Terms, or any of the following restricted activities:
(a) Use Codacash or any of its features in any way not expressly permitted by Coda;
(b) Share your Coda Account details, PIN, or OTP with other persons;
(c) Reproduce, attempt to reproduce, or counterfeit Codacash or the Codacash balance;
(d) Interfere with Codacash in any way;
(e) Use Codacash in any activity involving sanctioned individuals, entities, or countries;
(f) Violate any applicable law, ordinance, or regulation through your use of Codacash; or
(g) Use your Coda Account or control a Coda Account that is engaging in any of the foregoing restricted activities.
The Codacash Issuer reserves the right to take legal action or claim against you concerning any breach of these Codacash Terms.
11. Additional grounds for closure or freezing of Coda Account. The Codacash Issuer may permanently close or temporarily freeze your Coda Account or your access to it (a) for the same grounds stated in the General Terms of Use in the section on Closure or Suspension of Coda Account Due to Breach, (b) for engaging in the restricted conduct identified in the preceding section, or (c) for any of the following:
(a) It is necessary to repair, maintain, or improve the Codacash function; or
(b) The Codacash Issuer decides to cease offering Codacash.
11. Balance after closure. Unless otherwise provided in these Terms, if your Coda Account is permanently closed, whether by Coda or by you voluntarily, all unused Codacash balance will immediately expire and be removed. Where Coda has terminated your Coda Account for any reason, or if you voluntarily terminate your Coda Account for any reason, Coda shall, as soon as reasonably practicable, grant you the right to consume a product and/or service of your choice that is equivalent in value to your unused balance. You shall not be entitled to any other compensation from Coda, and the Codacash Issuer will not be liable to you for any loss of your Codacash balance.
ADDITIONAL TERMS OF USE – COUNTRY SPECIFIC
European Union (EU)/European Economic Area (EEA)/Switzerland/United Kingdom (UK)
Deutschland: Hier können Sie die Nutzungsbedingungen auf Deutsch lesen.
España: Lea los Términos y condiciones en español aquí.
France: Lisez les Conditions générales en français ici.
Italia: Leggere i Termini e condizioni in italiano qui.
Nederland: Lees hier de algemene voorwaarden in het Nederlands.
Polska: Warunki w języku polskim są dostępne tutaj.
Svenska: Läs villkoren på svenska här.
1. Scope of application. If you are residing in or located in the EU/EEA, Switzerland, or UK, these provisions (the “EU Provisions”) shall govern your use of the Services, in addition to the General Terms of Use, unless otherwise specified in these EU or UK regulations. In the event of any conflict between these EU Provisions and the foregoing General Terms of Use, these EU Provisions shall control to the extent necessary to resolve the conflict.
2. Provider of services. You understand and accept that the Services as defined are provided to you by Coda Netherlands Holdings B.V., having its registered address at Strawinskylaan 411, WTC, Tower A, 4th Floor, 1077XX Amsterdam and VAT number 862518866 (“Coda Netherlands”), and that the Terms are hereby entered into and agreed upon between you and Coda Netherlands. Coda Netherlands works with third-party digital content merchants/publishers and payment channels, including our affiliated company Coda Payments Pte. Ltd., and other partners, in providing Services to you.
3. Content Distribution. Coda Netherlands provides content distribution services in the EU/EEA, Switzerland, and UK via Codashop, and sells the relevant Codes to you. Any references to the “Publisher” or “Publishers” in the Terms shall refer to Coda Netherlands.
4. Prices. All prices offered on Codashop are inclusive of VAT at the applicable rate and any other taxes and additional charges.
5. Delivery of the Codes. The Codes can be delivered in one of two ways, either delivered (i) directly to the unique game or account ID, or (ii) to the e-mail address that you have provided to us. Unless stipulated otherwise, when making a purchase at Codashop, you will receive a notification confirming that your purchase transaction is successful, and the Codes will be delivered within a short period after your purchase. Coda Netherlands is not responsible or liable for any damage resulting from the provision of an incorrect game or account ID, or e-mail address by you. Each Code is unique and can only be redeemed once with the relevant Publisher.
6. Conformity. Coda Netherlands guarantees that the Codes comply with the specifications stated in the offer, with the reasonable requirements of reliability and/or usability and with the applicable laws that exist on the date on which the purchase transaction is made. Coda Netherlands shall have no obligation or liability in respect of any defect or non-conformity discovered after the redemption or activation of the Codes as specified above. All other warranties, whether express or implied, in contract, statute or at law, are, to the extent permissible by law, herewith expressly excluded.
7. Statutory right of withdrawal. You have a statutory right under EU/EEA or UK regulations to withdraw from certain contracts in respect of the purchase of the Codes. Please refer to this page for more information about the extent of your statutory right and how you may exercise it.
8. Inapplicability of disclaimer. Section 10.3 of the Terms do not apply to you.
9. Additional provisions concerning Codacash.
9.1. Codacash is offered in the following Codacash Territories by Coda Netherlands as the Issuer. As such, the Codacash Terms above and Section 9 of these EU Provisions shall only apply to the following:
(a) United Kingdom (“the UK”).
9.2. If you are residing in the UK, your Codacash balance shall be denominated in and equivalent to Pound sterling (GBP).
9.3. Consistent with the right to impose limits on stored value under Section 5.2 of the Codacash Terms, if you are residing in the UK, you may only store a value of 220 GBP per month.
10. Governing law and dispute resolution. These Terms shall be governed by and construed according to the laws of the Netherlands without regard to its conflicts-of-law provisions. We shall endeavour to amicably resolve any disputes that arise out of or in connection with these Terms (including any question regarding its existence, validity or termination), but in the event that such efforts shall fail, such disputes will be finally resolved by the Amsterdam District Court following proceedings in English before the Chamber for International Commercial Matters (“Netherlands Commercial Court” or “NCC District Court”), to the exclusion of the jurisdiction of any other courts. An action for interim measures, including protective measures, available under Dutch law may be brought in the NCC's Court in Summary Proceedings (CSP) in proceedings in English. Any appeals against NCC or CSP judgments will be submitted to the Amsterdam Court of Appeal’s Chamber for International Commercial Matters (“Netherlands Commercial Court of Appeal'' or “NCCA”). The NCC Rules of Procedure apply.
We are obligated by applicable regulations to provide a link to the European Commission’s online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. However, Coda is neither obligated nor willing to participate in dispute settlement procedures before a consumer arbitration board.
11. Binding and enforceable. You understand and accept that these Terms constitute a binding and enforceable contract between you and Coda Netherlands, and that the rights and obligations set out in these Terms shall be effective between you and Coda Netherlands when you signify your acceptance.
12. Complaint Procedure. If you have a complaint, you can contact us via our Contact Page.
13. Contact details. If you would like to contact us for any other matters, here are our contact details:
Name: Coda Netherlands Holdings B.V.
Registered Office: Strawinskylaan 411, WTC, Tower A, 4th Floor, 1077XX Amsterdam
VAT number: NL 862518866B01
E-mail: support.eu@codapayments.com
Read the Legal Notice (Imprint) here.
